Monday, February 15, 2010

How to synchronize your Tissot T-Touch

The Tissot T-Touch is an awesome timepiece - the touchscreen simply blows minds wherever it goes, and the watch certainly looks the part!

Only problem is that when something goes awry with the T-Touch, not many people know that you can perform a process called "synchronizing". What this basically does is allow you to get your analog and digital sections of the watch back in sync with each other.
De-synchronization can occur due to exposure to a magnetic field, from devices such as cellphones, speakers etc.
Symptoms of de-synchronization include:

- the time being different between the analog and digital sections of the watch
- the hands of the watch no longer line up to the selected function on the dial, when selecting them using the touch screen
- compass alignment is off. e.g. the hour hand may point South, while the minute hand points East.

The synchronization is pretty simple:

- Press the center button marked "T". The watch should beep once;- Touch the center of the touch-sensitive face until 24H Cm appears in the digital LCD display;
- Press and hold the center button marked "T" for approx. 5 seconds. The watch will beep once and then again a second time, after 5 seconds have passed. The digital LCD display should now read SYNCHRO;
- Press the upper button marked "+" to move the minute hand until it is positioned exactly at 12:00;
- Press the lower button marked "-" to move the hour hand until it is also positioned exactly at 12:00;
- When both hands are aligned together and pointing directly at 12:00, press the center button marked "T" to save your settings.
- Your watch is now synchronized, so no expensive repair work is required!

84 comments:

  1. Thanks for the info! Just saved me a trip to the watch repairer :-)

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  2. hey hey,

    Only a pleasure!
    Also saved me a trip to the local Tissot agents here in JHB, South Africa. :)

    Awesome timepiece, don't you think?

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  3. Thanks for the helpful post! Hope that your page rises in the search results as it is a big help compared to most of the drivel out there! Thanks!

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  4. Hey hey,

    Glad I could be of assistance!

    I stressed out initially when my T-Touch went haywire, only to be massively relieved to be able to re-sync it :)

    Sorry for the delayed reply - I have been recovering after having 4 x Wisdom teeth removed... major fun!

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  5. Thank you very much!
    Really thought i damaged it after playing with a big speaker.

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  6. Howdy!

    Only a pleasure - glad you got your T-Touch back to normal.

    What big speaker were you playing with - were you wearing the watch while trying to fix it or something?

    I know that magnets and watches don't mix... :)

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  7. Tissot has also created a support center where you will find a video, displaying how to sync your T-Touch. You can see the video by going to http://support.tissot.ch/?mod_film/action_getFilm/family_3251/support_6331 and clicking on the SYNCHRO image.

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  8. @Tissot... Brilliant - thanks for sharing :)

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  9. Fantastic! Thanks so much for sharing this!

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  10. Amen , it also relieved me to make a vist to watch repair shop @ Nairobi in Kenya , thanks again. Jaydeep adhikari

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    Replies
    1. a great pleasure, and sorry for the late reply :)

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  11. Thank you for the tip.

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    Replies
    1. only a pleasure - sorry for the belated reply :)

      Delete
  12. This was very helpful, thank you! The manual was not helpful because it doesn't mention that you need to hold down the the T button for ~5 seconds. Thanks again.

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  13. Thanks! I remembered that there was this kind of feature but couldn't recall how it's done. Now it's done.

    ReplyDelete
    Replies
    1. brilliant!

      Amazes me how many people are looking for this info - this is the most read post on my entire blog...

      Enjoy your Tissot!

      Delete
  14. thank you so much. worked on my t-touch. saved me the trip and expensive cost to the repair centre

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    Replies
    1. well done!
      I wonder how much a repair agent would charge to perform this simple fix..?

      Delete
  15. You Rock I almost had a heart attack when my watch went haywire thank you so much

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    Replies
    1. Awesome Mark - glad you got sorted.
      I also nearly freaked out when this happened to me.
      Was dreading a visit to the agents but this saved my butt.

      Enjoy your timepiece!

      Delete
  16. Thank you for sorting my haywire t-touch

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  17. for me too thanks

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  18. Thank you!!!!! Could not find a solution until I came across your post

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    Replies
    1. Thanks for the visit, glad this helped you out.

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  19. Can I just add my thanks to all those others who've already posted. I bought my T-Touch in 2003, the 150th anniversary year - it came with a nice little commemorative book and packaging - and I loved it :)
    By 2008 the hands were seriously awry and I was gutted, being out of warranty so I could only use it as a digital *tiny!* display watch. Then in 2009 the battery died. So I took it to a watch agent Terence Lett in Witney, Oxfordshire where they relieved me of around £180. Okay, that included a "service" whatever that means plus a new rubber strap - they said it was starting to perish and it took about 5 weeks before Tissot sent it back. Then, some months ago I noticed the hands starting to go awry and thought "Oh no, here we go again".
    So I this time I googled and your blog popped up, exactly what I needed and watch fixed immediately.
    Can't thank you enough! :)
    Jim

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    Replies
    1. Hi Jim,

      Great to hear - this saved me too.
      Here in South Africa the agents used to be a less-than-helpful company who I shall not name here...

      Lately though the service has been taken over by Swatch, and they have been rather good - their "service" included a polish of the case to remove a few scuffs - my T-Touch is over 10 years old and still looking darn fine!

      Delete
  20. The information you have posted is very useful. The sites you have referred was good. Thanks for sharing...
    Bell & Ross seen at Haute Time

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  21. Thanks. Easy when you know how.

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  22. The touch screen of My Tissot Sea Touch not working, any helps please? to send it to tissot to fix it, they need like $200 or $300 . any solution?

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  23. Thank you very much for the useful post.

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  24. thanks very much, wish I'd have seen this before spending 7 quid on a new battery ;)

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    Replies
    1. Wish I could have been of assistance sooner!
      This little trick helped me out big time - thanks for visiting :)

      Delete
  25. Brilliant post, keep this as a favorite as hands go awry after changing time zones a few times a year and this come in really handy

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  26. Thank you very much.Saved me some time

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    Replies
    1. Awesome that such a simple trick helps so many frustrated people :)

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  27. Hey Thanks,
    Already had it to one repair shop. They just changed the battery and actually made it worse. Used your instructions and set it in minutes.

    ReplyDelete
    Replies
    1. Easy when you know how eh? ;)
      Glad this helped you out - enjoy your timepiece!

      Delete
  28. I purchased a Tissot T-Race for my husband, he loves it, the only question and the one that we can't get an answer for is why is a charger included? there is no mention of it anywhere on the literature that was included.....can anyone tell me what it's used for?

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  29. Thanks. The Tissot T touch is a remarkable timepiece. Since I got it, 8 years ago I only had to change the battery and replace a few pins in the wrist band. Otherwise it keeps excellent time and is clearly the best timepiece I ever had. Thanks for your "timely" information.

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    Replies
    1. Seems like I had the same problem 11/15. Wish I remembered this site. Oh well, thanks Google.

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    2. ha! very punny :)

      Glad you love your timepiece as much as I do mine.

      Delete
  30. how do you read the Tide setting?

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  31. Replies
    1. Nice!
      Mine needs a new battery soon, but still going strong daily :)

      Delete
    2. A great post that keeps on giving - Was wondering why it was not syncing after battery replacement - All good now. Thanks

      Delete
    3. Glad it's sorted!
      My battery went flat and the digital screen is now blank... :(
      Just the analogue part is still ticking away happily.

      I'm a bit scared to send it in for a new battery as I expect it will cost a pretty penny - they do a full service and pressure test on the T-Touch.
      No backyard mechanics for this watch!

      Delete
  32. I live in Britain and my Tissot went strange when I was in New Zealand.

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  33. I'd just like to add my thanks to the others who have posted. The T-Touch is a great timepiece, but the battery replacement + + routine is a rort. I was very annoyed at the additional and substantial service costs I was charged. So, when my watch went out of synch recently, I was ready to buy another brand. Fortunately, your advice saved me both time and expense. Thank you very much.

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    Replies
    1. glad to be of help. still a great watch after all these years :)

      Delete
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  35. Thanks a lot, synchronized again!

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  36. Thank you very much....

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  37. Had the battery changed on my T-Touch and the technician was really apologetic. "The hands no longer match the read-out," he said. I thought I would have to send the watch to Tissot but NO! I found your site and BINGO! It's fixed. Many, many thanks. You're great.

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  38. and another thanks! looks better reading ten past two than ten past half past two :)

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  39. Thanks.
    I had problem with unsync digital and analog, and now resolved thanks to you

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  44. just want to say thanks for posting this! great to have my t-touch working as intended again, it was driving me crazy!

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    Replies
    1. A pleasure! Glad that I could be of assistance. Hope you are surviving in lockdown!

      Delete
  45. Cannot believe I found your site after 10 yrs from your first posting to sync my 20-yrs old Touch..Thanks, Sam

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    Replies
    1. pleasure Sam, glad it's working!!

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  46. Haha, better late than never huh?
    Glad you eventually found the answer, and thanks for visiting :)

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  47. I'd forgotten, reminder appreciated.

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  48. Happy you got sorted :) Enjoy your Tissot!

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  49. I fine it amazing that this post is 11years old and it is still the best info I could find! I haven't Used my T Touch in two years because it went haywire on me. When the batter died I thought it would rest with a new on. I actually took it to a Tissot dealer who told me he didn't know how to fix it because it was such an old model!
    I don't know if the original poster is still checking into this link but if so Thank you! Tim.

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    Replies
    1. Hi Tim!

      Thanks so much for the kind words.
      I am indeed still checking into this link - it's my most popular post ever :)
      I guess a lot of T-Touch owners needed help over the years, so I'm just glad that you could find the info you needed here.

      It's such an amazing timepiece and I find it annoying how even our agents here in South Africa tried to get me to trade in my trusty T-Touch for a new model, when I sent it in for a new battery.

      Thanks again, and Long live your T-Touch sir!

      Delete
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